Loan Collections Officer

Currently recruiting for six open position for a Loan Collections Officer.  These positions will assist a non-profit agency in their Homeownership division located in Glen Allen, VA.   Excellent work environment, friendly team and generous parking near the building. 

This position will be responsible for collecting payments on early stage accounts. 


  • Role will require problem resolution, servicing and negotiation techniques.  
  • Take payments by phone.
  • Make payment arrangements and repayment plans.
  • Discuss Loss Mitigation options. 

Knowledge/Skill Requirements:

  • Collections or customer service experience.
  • Candidate must have a good working knowledge of FHA/VA default and mitigation procedures.
  • Excellent communication skills and analytical skills along with experience using mortgage servicing systems.

This position has an excellent hourly rate at $16/hr.  Medical Benefits will be are offered.  The work hours are Monday-Thursday 12:30 PM - 9:00 PM and Friday 11:30 AM - 8:00 PM.  Each associate will also be required to work 2 Saturdays a month from 9:00 AM -1:00 PM.  

All qualified candidates will be contacted for immediate interview.