Part-time Staff Assistant

Position Title: Part-time Staff Assistant

Location:  707 E. Main Street, Suite 1375, Richmond, VA 23219

Client:  Non-Profit Agency

Duration:  No end date at this time

Number of Resources Needed:  1

Hours:  Monday – Friday – 9am to 1pm  (Flexible)

Pay Rate Range:  $11-12

Background Check Required

 

  • Responsibilities/Qualifications
  • Provide Excellent customer service
  • Provide calm tone & manner when dealing with difficult customers
  • Greet visitors
  • Answer & field all main line & Certification Team calls
  • Proficient with Outlook, Word, Excel, Powerpoint, & Access
  • Be familiar with cities in NC/SC/Central, Eastern & Western, VA regions or how to research to get information
  • Answer general questions on how to access & complete an application in PRISM – will become familiar with the How to Use PRISM guide
  • Answer general certification questions using the Certification FAQs – will become familiar with the Certification FAQs on the website
  • Will become familiar with criteria for certification based on the NMSDC standard – a script will be provided
  • Become familiar with how to check for, interpret and give status updates to MBEs
  • Be able to navigate the agency website
  • Create Files using the current filing system
  • Assist with various projects as needed
  • Will be required to sign an agency  confidentiality agreement
  • Attend and help coordinate and prepare for events
  • Attend and participate in Pre & Post Certification meetings
  • Prepare certification reports for the Executive Committee