Process Assistant IV_OH

Immediate need for a Process Assistant in Akron, OH.  Competitive hourly rate and benefits offered.


  • Ability to prioritize work and exercise significant amount of discretion in performance of duties and responsibilities.
  • Excellent analytical and problem solving skills.
  • Ability to work independently. Excellent skills using spreadsheet, word processing, graphics and database applications.
  • Successful Candidate will have demonstrated positive Customer Service interactions with both internal and external customer
  • Ability to manage multiple activities and resources.
  • Excellent MS-Office Skills


  • Under general direction, this role performs the highest level of general clerical and administrative duties.
  • Answers questions related to business process or function. Will be advising 3rd party vendors of business processes.
  • Performs complex clerical tasks requiring analysis, discretion and detailed knowledge of applicable policies and procedures including: select and compile data and make calculations to translate data and information into required results, investigates and provides routine explanations for variations from generally expected results.
  • Interprets policies and procedures and makes recommendations for improvements.
  • May provide guidance and assist in training of less experienced staff.
  • Completes special assignments and projects.

Successful candidate will be trained on a 7:30am-4:00pm schedule for approximately 4 weeks then will move to the 10:30am-7:00pm shift Monday-Friday. Experience within the utility industry is preferred but not required. This position has the possibility of permanent employment.