HR Service Center Tier 1 Service Representative

Job Title:  HR Service Center Tier 1 Service Representative

Industry:  Medical Services

Location:  Nashville, TN

Job Type:  Temporary

Number of Resources Needed:  1

Start Date:  ASAP

Duration:  6 months –option to extend

Normal Work Hours:  Monday – Friday, 1pm to 9:30pm (rotating weekends) 

Rate:  $16-18.55/hr

 

This role is a member of the HR Service Center team, responsible for providing front-line customer service and support to employees (active and inactive), managers, HR Field Staff and company vendors for questions, issues, and problems related to HR and Payroll Tier 1. 

  • Perform administrative, transactional, and data/records management activities in support of HR and HRIS functions.
  • Process life-cycle transactions such as on-boarding, status change, compensation, separations, etc.
  • Hours:  Monday-Friday, 1pm to 9:30 pm (rotating weekends)

 

Education/Experience:

  • Prior experience in an HR Service Center preferred.
  • Excellent customer service skills
  • Experienced handling phone, email inquiries from management and company vendors
  • Electronic records management with strong data entry skills
  • MS-Office – Intermediate.  Kronos experience a plus.