Desktop Support Analyst (Richmond, VA)



  • Prep and distribute laptops to new employees and contractors
  • Troubleshoot hardware and software related issues
  • Stage and setup new employee/contractor workstation equipment
  • Create tickets and documents all activities in the ticketing system


Knowledge/Skill Requirement


  • Knowledge of computer and/or network security systems, applications, procedures and techniques
  • Basic experience or knowledge with Windows Server Active Directory, DNS, DHCP, SCCM
  • Experience or knowledge in desktop operating systems such as Windows, Mac OS, Linux
  • Basic hardware and software troubleshooting, installation and repair

Pay Rate: $25 - $32.5/hr

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